FAQs: Web-site

I've got an error during registration

Please use our contact us page and provide as much detail as you can about what happened.

Some parts of the web-site don't appear correctly

Our web-site has been designed for the latest browsers and we could recommend for your own security to use a current version of Chrome, Firefox or Edge. If you're still experiencing problems please do get in touch with us.

I need to make a data access/GDPR request

Absolutely not a problem - please contact our Data Controller by using our contact us page and sending your enquiry to the web-site. We will need to confirm your identity to progress your request.

Is my data secure?

We take data security seriously and collect only the minimum information required to run the event. Please review our Privacy Policy for more details of this and if you need more details please get in touch as we'll be happy to provide more details.

Can we store cookies?

These will be used to make our site work, gather anonymous data to improve our site and to detect fraud.

If you choose "No" our site may not function nor may you make any purchases from us.

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Necessary
These allow the site to function and to prevent automated bots abusing our site using Google Recaptcha.

Stripe - Policy
To detect fraud and to process payments. If you disable this policy you will not be able to purchase from us.

Google - Policy
To anonymously collect data about you and your browser. This improves our web-site and marketing efforts.

HubSpot - Policy
To track the path visitors take from visiting the site to purchasing a ticket. This improves our web-site and marketing efforts.